Case Study

Background

Founded in 1986, our client has its UK headquarters in Manor Royal, Crawley. They had previously handled their out of hours security internally; however, a staffing restructure meant that our client could no longer manage their out of hours security in a safe and timely manner.  As a result, we received a web enquiry in September 2020 to provide a quote for an Alarm & Response service to a large commercial building in Crawley, West Sussex. 


Our Founder David Graffham was quick to respond and attended the site to quote for an Alarm & Response service, and within a matter of days, the service was approved and operational. The quote we provided exceeded the client’s expectations and meant that sleepless nights were a thing of the past.


Our client joined Delta Security Management in September 2020, with Delta providing Alarm & Response services, including the following:


  • Intruder alarm activations
  • Fire alarm activations
  • Mobile patrol
  • Response reporting 


Plus, any additional ad-hoc security requirements.


Situation

During our initial discussion, it was clear that our client required a reliable security service provider that could respond to alarm activations in a quick, timely and efficient manner. We provided the client with recommendations for out of hours security services and a quote that was; good value for money, flexible according to changing needs and included timely follow-up reports of any incidents.


JB, Manor Royal, said:

“It became apparent that our staff were attending out of hours activations alone, and not only was this particularly risky, it also meant our team were being troubled late at night or during their weekends. Since engaging with Delta Security, we now have peace of mind from locking the building at night to arriving into the office the following day. Nothing is too much trouble for Delta Security Management, and I would have no hesitation in recommending them”.


If you are looking at outsourcing your security requirements, get in touch with the team today for a no-obligation quote at info@deltasm.co.uk