Delve into the Delta Team: Karen

In our latest series of ‘Delve into the Delta team’ blog, we caught up with Karen, our Savvy Security Officer in Sussex, to learn a little more about the vital role she plays at Delta Security Management.

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What is your job title?

I’m a Security Guard for Delta Security Management in West Sussex, providing support to one of our major clients with their security guarding requirements across several premises.

 

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What sort of duties do you have at work?

I patrol our clients’ sites regularly and create a visible security presence to deter potential opportunists. I spend most of my day reviewing CCTV, conducting investigations, and issuing internal and external access passes to the premises. I also conduct internal and external patrols of the premises and ensure I’m a friendly and approachable face to the business.

 

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What’s the most exciting and challenging part of your job?

Each day is different however, I must admit, I enjoy completing a CCTV investigation and finding the correct result as it creates a real buzz, and I’m always pleased to help a client resolve a problem.

 

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Tell us a time you’ve gone above and beyond to help a client:

I always ensure to complete all my work promptly and communicate any issues to the client management team. Communication is an essential factor in the security of our client’s premises, so I ensure the client is in the loop and offer my support or assistance with anything else. I always use my initiative to ensure any potential problems are resolved before escalating.

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Why did you join Delta Security Management?

When I read the job description, it was exactly what I was looking for, and it has proven to be rewarding. I have previously worked in retail security, so I wasn’t sure if my skills were transferable, but they have proven invaluable in this role.

 

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If you’d like to find out more about Delta Security Management and our team of superstars, get in touch today by emailing us at info@deltasm.co.uk