FAQ's
FAQ'S
Commercial Security FAQs
To help you make an informed decision, we’ve compiled a list of helpful commercial
security FAQs.
These are the questions we’re most often asked when speaking with future clients.
However, a lot goes on in the commercial property security sector; it’s multi-layered.
From humans to sophisticated technology and a mixture of the two.
Get in touch with us if you have a question we’ve not featured. Or, if you’d like to chat
to us about our services.
Where Do You Operate?
Mainly, Delta supports organisations in West Sussex, and parts of East Sussex and
Surrey. While you may consider certain parts of Sussex low-risk, you’d be surprised. Through experience, the Delta team knows this isn’t the case. Most break-ins are random and spontaneous. Burglars spot their opportunity, and without robust security, they’re in like a flash.
What Exactly Does Delta Security Management Offer?
In brief, we offer a range of services specifically designed to protect commercial
(non-residential) properties.
Our expertise covers security guards, keyholding, alarm response, CCTV monitoring,
security concierge protection and mobile security patrols.
Talk to us about safeguarding your offices, factory, warehouse, school, shop,
hospital or construction site. We’ll protect the land around your property, too – with
high-functioning CCTV towers. In fact, any property that isn’t domestic. Also, did you
know we offer specialist DNA protection? A clever product that enables the police to
identify your goods or assets, should thieves get their hands on them.
How Do I Know If I Need Delta Security Management?
Not to put too fine a point on it, but we already know that you DO need us.
Why? Because, sadly, a great many business owners with premises contact us after
the event. In other words, when they’ve been broken into, or had valuable assets stolen
or been badly affected by fire damage. You could be facing higher insurance
premiums and several days out of action.
It’s far, far better to be proactive. You may not think you need Delta until you need us.
And then, we’re looking at a stable door and horses bolting-type situation. Don’t be
that business owner.
What Are The Biggest Security Threats Affecting Commercial Properties?
In our opinion, there isn’t necessarily a single threat.
Generally, Delta Security Management encounters a range of issues, and we offer solutions to address them singly and together.
Vandalism can disrupt operations, with damage to company vehicles and smashed
windows. Obviously, theft and burglary are a problem – valuable equipment draws
thieves, like moths to a flame. Clients report trespassing, too; unauthorised
individuals wandering in and causing alarm and potentially, severe damage
Then there’s what we’ll call internal problems: employee theft is, sadly, a significant
issue, plus we need to think about sabotage and data protection breaches.
Of course, let’s not forget fire. Fire can destroy a property and its valuable contents
in minutes, and pose a risk to life. And, we need to be conscious of arson,
perpetrated by outsiders and insiders.
Why Is Commercial Property Security So Important?
Because it literally and figuratively protects a business.
From what? Well, consider financial losses, severe disruption to daily operations, and
reputational damage. Likewise, the loss of faith experienced by your staff, along with
burglaries and theft, could make your company a considerably less appealing place
to work.
Which Services and Systems Will Best Suit My Business?
Honestly, we can’t tell you yet.
Every company is in a different location, offers distinct products and services,
welcomes a range of visitors, and operates from dissimilar premises.
It’s all down to the preparation. Delta provides exceptionally high-quality initial
assessments, with clear communication all the way down the line.
It all works. This will make a massive difference to the quality of the completely
tailored security plan we create and implement for you.
For example, you could benefit from CCTV, a fire system, regular security patrols and
a keyholding service. Or, just one or two of these, depending on your needs.
What Is Your Average Response Time?
Typically (and will manage your expectations on this), less than half an hour, and
often within 20 minutes. While not guaranteed, we think our response times are
some of the best in the business.
I’ve Had Abysmal Service From Your Local Competitor.
How Will Delta Be Different?
A direct question – and an excellent one for commercial security FAQs.
We feel strongly about this.
To answer directly:
Because our founder, David Graffham has 30 years’ experience in the commercial
property sector and to be blunt, he’s seen what can and still does go wrong.
At Delta, we’ve built our reputation on going against the standard low-rent service still
experienced by many corporate customers of security companies.
Sorry, but it’s true.
We’re transparent, responsive, and we make careful resourcing provision every single
time. In unpredictable security scenarios this is important. What we mean is, you
won’t hear wild over-the-top promises only to face lousy miss-the-mark delivery due
to understaffing or other lack of preparation.
Ever, ever.
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